Solutions
Knowledge that isn't lost when the shift changes.
The shift log documents everything that happens on your production line: downtime, tickets, deviations, handover notes—all in the context of the respective machine, shift, and KPI. Shift supervisors, operators, and the next shift all see the same status. Your production team defines the structures, required fields, and escalation paths—all configurable within the platform without requiring developer access.
A scene
10:00 p.m. Shift change. Not a single five minutes wasted.
Shift change at 10:00 p.m. The timeline for the past eight hours shows three documented tickets, a tool change with an open follow-up item, and the current KPI snapshot. An AI summary condenses the most important incidents into two sentences; the shift supervisor reviews it and adds their own observations. The night shift starts off well-informed—without a verbal handoff or an Excel list.
Effect
When layers communicate with each other.
Seamless Handoffs
Knowledge is passed on with the shift, not with the individual. Anyone who steps in or takes over the shift doesn’t start from scratch—less time spent searching, fewer repeat errors.
Reports at a Click
Shift reports, daily reports, and weekly reports are generated automatically from the documented incidents—the man-hours that currently go into preparing Excel files are now freed up for other work.
Audit trail included
Every incident, every response, and every handoff is documented with a timestamp, the person involved, and the machine. This serves as the basis for internal audits and external compliance reviews, without the need for retroactive reconstruction.
What No Sensor Can Detect
Observations, manual interventions, and qualitative insights—things that no sensor can capture—are systematically documented. Over time, these entries reveal patterns that are incorporated into maintenance procedures, rules, and AI models.
How It Works
A timeline that ties everything together.
The shift serves as the central framework. Tickets, downtime, tool changes, notes, and KPI snapshots are organized on the timeline for each shift—linked to the machine, the line, and the job. Entries are brief and tailored to the user’s role: fields for operators differ from those for shift supervisors.
- Tickets in context: downtime, quality monitoring, maintenance requests—each ticket is directly linked to a machine, shift, and production disruption and remains traceable.
- KPI snapshot at the end of the shift: At the end of the shift, OEE, output, and downtime distribution are automatically recorded—no manual reports, no separate files.
- Linked to process data: Through the Unified Namespace, tickets, downtime, and maintenance interventions are directly linked to the machine data streams—maintenance interventions can be correlated with process behavior rather than having to be reconstructed retroactively.
Mobile
Transfer from the tablet, Voice memo.
The shift log, timeline, and handoff notes can be accessed just as easily on a tablet or phone as on the production line terminal. The operator documents downtime and observations directly at the machine—while wearing gloves, in noisy environments, and via voice input for hands-free situations. What used to be jotted down on a piece of paper now goes straight to the correct shift without any detours.
- Enter tickets and handover notes right at the line—no need to go to the terminal
- Voice input for reasons for stopping and observations in hands-free situations
- Push notifications for open follow-up items and new tickets for the shift
Solutions
More Solutions at a Glance
Your data. A common foundation.
Let's work together to explore how your machines, systems, and data sources can be integrated into a robust platform architecture.